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Phone Mondo Install video/step by step guide
Go to Phone Mondo site and login with credentials supplied.
Go to Addons tab
Click Install now under the Windows app at the top of the page
Once downloaded, run the .exe file
Click yes when asked for permission
Once installed, the Phone Mondo icon will show in the system tray
On the Phone Mondo site, go to the Settings tab, and click devices
This should show the name of the machine you have just installed on
Next under the Settings tab, click Lines
This should show the TAPI driver name you have just installed on your machine
On an inbound call, you should now receive a notification on your machine and in the browser with the caller-id of the calling number
While logged into Salesforce, the record matching that number should automatically open (if the number does not match any record, there will be no change in Salesforce)
Within Salesforce, you should also see the Phone Mondo widget in the bottom left of the browser, this allows a call to be made via one of the created lines
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