Snom Directory Upload

To upload a directory to a Snom handset, you will need to add the entries to a CSV. The format of which is essential to the file uploading to the hardware correctly.

Download Directory Template

  1. Please ensure the following are correct:
    • No special characters in the name field.
    • Numbers should be entered like the following examples ( +442890 or +353 ).
    • Extension numbers can be entered normally ( 1000 1002 etc ).
    • Save your work as a CSV (Comma delimited) (*.csv) file.
  2. Once this is complete you will now need to access each device you wish to upload the directory too. Help on this can be found here, please note you will need the admin login information for each handset to complete this task.
  3. Once you have accessed the handset you will be greeted with the following screen. 
  4. From here please click on the Directory button highlighted in the picture.
  5. Once in the directory settings click on Choose File and select the file you have created using the above instructions and press load. This will upload your saved directory to the handset. You will then be prompted to save the changes to the handset.