Snom Conference Provision

Firstly, ensure that the device is currently in its default state. If the device is brand new, then this should already be the case. If not, then you may need to go through resetting the device back to factory default first before proceeding. See Reset a Snom for further information.

There are a few things you will need here as you go along.

  1. The IP address of your device on your local network. (Your machine must be on the same network to gain access)
  2. The MAC address of the device. (Can be found on a label on the reverse of the device)
  3. A Byphone user's Identity to provision the device with.

IP and MAC Address

Below are two possible ways to obtain the IP address.

Network Scan

If you already know the MAC address of the device, you could run a network scan on your local range. This will tell you all IP addresses in use on your network and the MAC address associated with them. If you can find the relevant MAC address within the scan, you will have been able to retrieve the IP address also and can use that in your browser to access the GUI of the device. A useful Windows tool for this is Advanced IP Scanner.

Via the PUI

  1. When the phone is idle, press the Settings button.
  2. Press 2 (or scroll down to highlight Status and press the tick button). The Status menu appears.
  3. In the Status menu, press 1 or the tick button. Then, the Network screen with the IP address should appear.

Accessing the Web User Interface

Once you have the IP Address of the device, you can access the WUI via your browser (while on the same local network). Navigate to the IP address in your address bar. If your handset is in its default state you will be met with a screen asking for a username and password. The default credentials are: username: admin, password: admin. If these do not work, please follow the instructions on the Reset a Snom page.

You should now see a page similar to the image below.


Here you should see all of the information about your device, including its Model/Phone Type, MAC Address, and the IP Address you have just used to get here. The Account Status will be useful once you have provisioned your device to confirm that your identities are registered to the server.

  1. Go to the Servicing tab, and then click on the Provisioning section in the left Navbar.
  2. On this page, you will need to set the Server URL for the Byphone system
  3. (warning) Upload the following file to the device next to Import from File: C520 Bypass Cert Trust
  4. Next, you must associate your device with the Byphone system. Login to your Byphone phone system if not already.
  5. Click on the Users option in the navbar on the left of the screen. 
  6. Select the User the conference phone will be associated with, then click on Add Device. (You will require an Identity for this User, if not already created please see Identities section on how to create a new Identity). 
  7. You should now be met with this device's Settings page. Here you can alter the label that this device is known as within the system, ensure that it is unique. You can see the Device Settings or delete the device if no longer required. However, we will concentrate on the device provisioning for now. 
  8. Enter in the MAC address of the device you are configuring, only the alphanumeric characters and ignoring colons and dashes, and the external IP address that the handset will be accessing from. (This ensures maximum security during provisioning. Incorrect details could result in a breach)
  9. Search for an existing Identity in the Search Identities field and select the relevant one from the drop-down (You can add multiple Identities to a single conference unit, see Supported Hardware for restrictions).
  10. Select the device model from the drop-down under Device Settings (Snom C520).
  11. Ensure that on your Snom conference unit, you have the provisioning URL entered into the Server URL field. You will also see it again on the screen. URL: as noted in step 2. Click on the Save button to save those settings on the base station.
  12. Clicking the “Save & Activate Auto-Provisioning” button on the Device Settings screen in the Byphone Portal allows 10 minutes in which this device can be auto-provisioned by the Byphone system. After 10 minutes, the provisioning server will be closed to this device (until the “Save & Activate Auto-Provisioning” button is pressed again).
  13. Back on the conference unit, click on the Reboot section in the left Navbar, now Click on the Reboot button. 

The device will then reboot, forcing it to pull down your settings from the provisioning server. This should take a few minutes and will update your device to the recommended firmware version as well.

Once booting has finished, you should see your User's extension number and name on the screen. You can confirm registration by accessing the System Status page on the device.

  1. Enter the device's IP address into your browser again (or reload the page if still open).
  2. You may be required to enter the new Admin username and password to access your handset settings, admin and the devices MAC address in upper case.
  3. You should see the Status page when you are logged in.
  4. Under the Account Status section, you can see each Identity you have added to the device, and whether it is registered or not. (If not registered check your network allows traffic to and from the registrar and proxy addresses on the necessary ports).

You can now make and receive calls using your new Snom Conference unit.