Users

Open

Fields

List View

• Email - Email address of the user used to identify the user and associated Byphone account

• Organisation - The entity of which this user is a member

• Role - Dictates the permissions this user has within the Bytrunk system

Show View

• Active - Flag to denote whether the user can access the Bytrunk web application

Filters

• Email - This filter will find any record containing the search parameter (does not need to be a full/exact match)

• Organisation - Dropdown of the organisations the logged in user has access to view

Actions

List View

• New User

  • Create a new user

  • Ensure the email is valid and accessible

  • Take care to ensure the role given provides only the desired permissions

Show View

• Edit User

  • Change a user’s email, role or organisation

• Toggle User

  • Enable to disable the users ability to login (relates to the active field visible in the Show View)

Roles

Permissions matrix

• Admin - This user has full access the the records associated with the organisation it is a member of (including child organisations)

• Tech - This user can by and large perform the same functions as an admin user, except managing other user in the same organisation or with a higher role. Also they are unable to edit their own organisation.

• Orders - This user can perform functions as a Technical user can, except managing any users or it’s own organisation. Also they cannot regenerate passwords for sip trunks.

• User - This user has read only access to records associated with the organisation it is a member of (including child organisations)

• Unauthorised - This user is unable to access the Bytrunk system