Admin User Guide

We recommend that a Byphone system administrator cover the topics outlined below in order to adequately understand and be able to manage all aspects of their system.

• Quick Start

• Call Flow Basics
• Identities
• Add New Users
• Browser Phone
• DDIs
• Create Ring Groups

• Create Announcement
• Create Time Conditions
• Create Day/Night Toggle
• Create Auto-Attendant/IVR
• Group Voicemail
• Follow Me
• Roles/Permission Hierarchy
• Deactivating/Reactivating Users
• Outbound Number Presentation
• Call Flow Strategies

• Call History
• Reports

• Presence Panel
• Add Device Templates
• Bulk Device Provision
• Snom Directory Upload
• Snom Reset
• Snom Phone Provision
• Dashboard
• Bundles and Top-ups
• Music on Hold