Admin User Guide

We recommend that a Byphone system administrator cover the topics outlined below in order to adequately understand and be able to manage all aspects of their system.

Quick Start

• Quick Start

Base

• Call Flow Basics

• Identities

• Add New Users

• Browser Phone

• DDIs

• Create Ring Groups

General

• Create Announcement

• Create Time Conditions

• Create Day/Night Toggle

• Create Auto-Attendant/IVR

• Group Voicemail

• Follow Me

• Roles/Permission Hierarchy

• Deactivating/Reactivating Users

• Outbound Number Presentation

• Call Flow Strategies

Insights

• Call History

• Reports

Value Added

• Presence Panel

• Add Device Templates

• Bulk Device Provision

• Snom Directory Upload

• Snom Reset

• Snom Phone Provision

• Dashboard

• Bundles and Top-ups

• Music on Hold